Terms & Conditions

Last updated: November 2025

1. Overview
These Terms & Conditions (“Terms”) govern your use of the Bilingual VA Connect website and any consultations, communications, and services provided by Bilingual VA Connect (“we,” “us,” “our”).

2. Services
We provide recruiting/placement support, as well as related virtual assistant services. Service scope, timelines, and deliverables may vary and will be confirmed in writing when applicable.

3. Payments & Fees
Fees are communicated before work begins. Unless otherwise agreed in writing, payments are non-refundable once work has started.

4. Client Responsibilities
You agree to provide accurate information and to make timely access to any materials or systems necessary to perform the requested services.

5. No Guarantees
We do not guarantee specific results or outcomes. Candidate availability and performance may vary.

6. Confidentiality
We treat client information as confidential and limit access to assigned staff/assistants as needed to deliver services.

7. Intellectual Property
All website content and materials are owned by Bilingual VA Connect and may not be copied or reused without written permission.

8. SMS & Communications
If you provide your phone number, you may receive messages related to your inquiry, consultation, reminders, and service updates. Marketing messages require your explicit opt-in. Message & data rates may apply. Reply STOP to opt out, HELP for help.

9. Limitation of Liability
To the fullest extent permitted by law, Bilingual VA Connect is not liable for indirect, incidental, or consequential damages arising from your use of the website or services.

10. Governing Law
These Terms will be interpreted under applicable local laws, and any disputes will be handled in a court of competent jurisdiction.

11. Contact
Bilingual VA Connect
Email: info@bilingualvaconnect.com
WhatsApp: +1 (585) 348-1970