A: A Virtual Assistant is a professional who provides administrative, creative, or technical support remotely. Our VAs can help with scheduling, customer service, data entry, social media management, sales support, and more.

A: We provide both bilingual (English/Spanish) and non-bilingual VAs, carefully pre-screened and matched to your business needs. We also offer flexible options — from direct buyout to company-managed support.

A: Rates start from $4/hour ongoing, but the final cost depends on the VA’s experience, role, and skills, as well as the plan you choose. Your plan covers the VA’s pay along with Bilingual VA Connect’s support structure, ensuring flexibility and fair compensation for your assistant.

A: For Direct Buyout hires, you have a 45-day replacement guarantee — if the VA isn’t the right fit, we’ll provide a replacement at no extra cost. For Company-Managed plans, Bilingual VA Connect handles replacements as needed so you can stay focused on your business.

A: Yes, if you choose the Direct Buyout option, you manage your VA directly and handle their payment. If you choose Company-Managed, we handle onboarding, payroll, training, and reporting for you.

A: Yes! We offer Project-Based packages for one-time tasks, seasonal work, or short-term projects. This gives you the flexibility to hire for specific needs without committing to an ongoing plan.

A: No — while we specialize in bilingual (English/Spanish) VAs, we also connect you with highly qualified non-bilingual VAs. You’ll find options for admin support, client support, sales, creative, and specialized roles.

A: During your consultation, we’ll discuss your budget, business needs, and preferred working style. Based on that, we’ll recommend the best plan — whether it’s full-time, part-time, project-based, or a custom package.

A: Both! You can hire a VA for part-time support, full-time, or even create a customized package tailored to your needs and budget.

A: Simply book a free consultation with us. We’ll learn about your needs, suggest the right plan, and connect you with a VA who’s the perfect match.

Item descriptionPricing depends on the plan you choose and the level of support you need.

• Company-Managed Plan:
  You pay a monthly service fee that covers the VA’s hourly rate plus full management, including payroll processing, time tracking, ongoing support, and replacement guarantee.

• Direct Buyout Plan:
  You pay a one-time placement fee, and the VA becomes your direct hire.
  You handle payroll, management, and workload — the VA works for you independently.

• Project-Based Plan:
  Pricing is flexible and depends on the scope, complexity, and duration of your project.
  We’ll provide a customized quote based on your needs.

Note: All plans require a $100 recruitment fee to begin the matching process. This fee covers sourcing, screening, and shortlisting the right VA candidates for you.

Once we receive your requirements and the $100 recruitment fee, we begin sourcing and screening immediately. Most clients receive their first batch of candidates within just a few days.

Here’s what to expect:

• Standard roles: 2–4 business days

• Specialized roles: 4–6 business days

• Project-based needs: Timeline varies depending on the scope and urgency

After you select your VA, onboarding can begin right away — meaning many clients start working with their VA within the same week.