Privacy Policy
Last Updated: November 2025
At Bilingual VA Connect, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights. By using our website or filling out any forms, you agree to the practices outlined here.
1. Information We Collect
We collect information to provide our services, match you with Virtual Assistants, and improve your experience.
A. Information You Provide to Us
You may provide personal information when you:
Fill out a form
Book a consultation
Request pricing
Contact us
Apply to become a VA
Start a hiring process
This may include:
Name
Email address
Phone number
Company name
Service or role needs
Any message or information you choose to submit
B. Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website
This helps us understand usage and improve performance.
C. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Analyze website traffic
Improve website functionality
Personalize user experience
Track conversions
Support marketing or analytics
Tools may include Google Analytics, Meta Pixel, scheduling integrations, and similar services.
You may disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
Respond to inquiries
Provide service details
Match you with Virtual Assistants
Process your recruitment fee and begin sourcing
Improve website performance
Communicate with you
Send updates or marketing emails (only if you choose to opt in)
Manage your account or client relationship
Maintain administrative or service records
We do not sell or rent your personal information.
3. How We Share Your Information
Your information may be shared, only as needed, with:
Pre-screened Virtual Assistants (to facilitate matching)
Scheduling and booking platforms (e.g., Calendly)
Email and CRM service providers
Website hosts and analytics tools
Staff or contractors assisting with operations
All third-party services we use are required to protect and safeguard your information.
4. International Data Transfers
Because we work with clients and Virtual Assistants globally, your information may be processed in other countries. We take reasonable measures to ensure your information remains protected.
5. Data Retention
We retain your information only for as long as necessary to:
Provide services
Maintain business and legal records
Comply with legal obligations
If our services end, any credentials or sensitive access information you shared with us will be deleted immediately.
You may request deletion of your personal information at any time.
6. Your Rights
You have the right to:
Access your information
Request corrections
Request deletion
Withdraw marketing consent
Ask how your information is used
Request a copy of your data
To exercise your rights, contact us at:
📩 bilingualvaconnect@gmail.com
We may need to verify your identity for security purposes.
7. Security Measures
We implement standard security protections, such as:
Secure data storage
Encrypted transmission (HTTPS)
Limited staff access
Security monitoring
While no system is 100% secure, we take reasonable steps to protect your information.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting any information.
9. Policy Updates
We may update this Privacy Policy from time to time.
When changes are made, the updated date will appear at the top of this page.
Continued use of our website indicates acceptance of the updated policy.
10. Contact Us
For questions, privacy requests, or concerns, contact us at:
📧 bilingualvaconnect@gmail.com